1. Scope
This policy applies to remote online consulting and training sessions supplied by ATLAS MINT LTD. No physical goods are sold or shipped. It should be read with our Terms of Service.
Monthly plans and stopping future payments
Our €15, €25 and €50 EUR monthly plans are paid manually, one month at a time. There is no automatic renewal or debit. To stop, do not purchase the next month; you can also notify us by email. No fee is charged for stopping future months. If you wish to cancel a session in a month already paid for, contact us and the cancellation and refund provisions below apply. Stopping future months does not remove your entitlement to an agreed paid session or your statutory rights.
2. Before a session is delivered
You may contact us to request cancellation before an agreed session is delivered. Please provide your name, booking details and a clear statement that you wish to cancel. Refund eligibility depends on whether any agreed service has already been delivered, the individual circumstances and applicable law. We do not impose a blanket 24-hour cancellation deadline.
3. After delivery
Once the agreed consulting or training session has been fully delivered, it will generally be considered fulfilled. A refund will not normally be due simply because a particular business outcome was not achieved. This does not affect your legal rights if the service was not provided with reasonable care and skill or did not meet the agreed contract.
4. Rescheduling or inability to deliver
If you need to reschedule, contact us to discuss availability. If ATLAS MINT LTD cannot provide an agreed paid service, contact us regarding rescheduling or an appropriate refund. If no service can be delivered and you do not accept rescheduling, we will refund the payment for the undelivered service.
5. Consumer cancellation rights
If you are a consumer and UK distance-contract cancellation rights apply, you normally have 14 days after the service contract is made to cancel without giving a reason. This is a statutory right, not a session notice deadline.
If you expressly request a session to start during that period, any lawful charge on cancellation will be proportionate to services supplied. Your cancellation right ends after full performance within that period only if you expressly consented to early performance and acknowledged that you would lose that right on completion. Otherwise your statutory rights remain.
Where a statutory cancellation refund is due, we will make it without undue delay and within 14 days of being informed of your decision, normally using the original payment method and without a refund fee.
6. How to request a cancellation or refund
Email atlasmint.uk@gmail.com or write to the registered office below. Include the session details, payment reference if available and the reason for a refund request, where relevant. No reason is required to exercise a statutory cancellation right. Do not send full card details.
Each request is reviewed on its circumstances and applicable consumer law. We will explain the outcome and any applicable refund arrangements.
7. Optional cancellation notice
You can use the following wording, but it is not compulsory:
To ATLAS MINT LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ; atlasmint.uk@gmail.com.
I give notice that I cancel my contract for the following service: [service].
Ordered on: [date].
Customer name: [name].
Customer address: [address].
Date: [date].
Signature: [only if submitted on paper].
8. Company details
ATLAS MINT LTD · Company No. 15730771
Private limited company registered in England and Wales.
Covent Garden
London
United Kingdom
WC2H 9JQ
Email: atlasmint.uk@gmail.com